Satisfaction Guarantee and Return Policies
It has always been the policy of VMMJA to offer a 100% satisfaction guarantee on all top or platinum shelf meds ($50+ per 1/8). If you order a medication that qualifies and try a small portion but find that it does not offer the medical relief you are seeking, we will replace or refund that medication for you.
In addition, we have a 100% use guarantee on all vape products from start to finish. Whether the product is a disposable pen or a cartridge, we will guarantee that you are able to use, without defect, from beginning to end. We understand that with mechanical devices, unexpected malfunctions can occur. Should you encounter a problem with a vape product, contact the club and we will swap out the defective product, free of charge.
NOTE: You must have the product being swapped out in hand in order to do the exchange. If you alter the original state of the item, we will not be able to honor the guarantee.